Frequently Asked Questions

 
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My mom just had the worst experience with an in-home care agency. Is there a place I go can to report or review the agency?
Moderator SeniorCaring
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1 answer
Moderator SeniorCaring
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Yes. If you are interested in reporting or placing a complaint about an in-home care agency you can do so by reaching out to your state’s home health hotline or filing a complaint through your state’s Quality Improvement Organization. It is important to remember that those receiving care through a home health care agency retain full autonomy to make decisions regarding their care and to have their rights protected at all times.